Brief data center outage planned for May 1

Wednesday, April 21, 2021

Some University systems & services will experience brief blips in connectivity from 4 p.m. to 10 p.m. on Saturday, May 1, 2021, as Network Services technicians connect new routers and move data center equipment.

Services access that will be affected on May 1:

  • Banner
  • DegreeWorks
  • FutureFortyNiner portal
  • Perceptive Content
  • my.uncc.edu
  • all Drupal web pages
  • VPN services
  • local file storage (J:, H: & S: drives)
  • wired/wireless networks 

Services access that will not be affected :

  • Gmail and Google apps
  • Canvas, Webex
  • Zoom
  • campus phones

The new data center is equipped with 1,700 kilowatts of power and cooling and serves as the nucleus for data vital to UNC Charlotte’s operations.

To see current system statuses, visit systemstatus.uncc.edu. If you need IT help, contact the IT Service Desk at 704-687-5500.