IT Tips for Returning to Campus

IT Return to Campus
Thursday, April 15, 2021

Many of us will return to campus for the first time in more than a year in the coming months. If you’re coming back after several months away, the tips below will help you get your personal or work devices reconnected to IT on campus. (New to UNC Charlotte? Click here to Get Started with IT).

IT Tips for Returning to Campus

1. Bring your Computer 

Bring your student laptop or your University devices and equipment back to campus.

  • Student Laptops​: OneIT strongly advises all students to download and install University-provided anti-virus software. Visit
  • University Computers: You should be good to go if you have been using your University-managed computer during the pandemic. If not, it will take time for updates to install when you turn on your computer for the first time. On-campus devices, including lab computers and podiums, may also require a few moments to start up and update appropriately after the first login. For University computers that are not University-managed devices, your operating system and applications may not be equipped with University protection against increasingly likely cyberattacks, such as malware and ransomware. Before you connect to the University network, refer to the Security for Endpoints Guidelines and contact the IT Service Desk at 704-687-5500.

2. Connect to the Internet 

Connect to campus Wi-Fi "eduroam" (or use the Housing & Residence Life Wi-Fi "My-ResNet"). If you're having trouble connecting, you may need to forget the Wi-Fi network. Desktops, printers, and other devices that use a wired network connection should be restarted and may need to be registered to the on-campus network again, even if you did so in the past.

3. *NEW* Pay-for-Print from your Phone

Students connected to one of the University Wi-Fi options above can use their phone, tablet, laptop or a University workstation to print to several locations on-campus (thanks, REPROS!). Learn more about printing from a mobile device or printing from a personal computer.

4. Don’t Forget your 49er ID

Your 49er ID Card provides you with contactless capable access to your meal plan, housing and other buildings, your library card and more. Make sure you pack it for when you come back to campus!  

Need IT Help? Visit the IT Service Desk walk-up location on the Atkins Library's first floor (Room 140). Check current hours or submit an online ticket on the IT Service Desk website. Or call us at 704-687-5500.